Frequently Asked Questions (FAQ)

Yes. Our customer always have option for self-pickup or we can deliver to your project site.

Conerental Store located at No. 18, Bangi Hub Suntrack Industrial Park, Jalan P/1a, Kawasan Perindustrian Bangi, 43650 Bandar Baru Bangi, Selangor.

Our client have option to choose the rental equipment can be delivered by us and return by client or we can deliver and collect from the project site.

At the moment, we focus klang valley area, but feel free to call us at +6016-227 9079 to check if we cover your project site.

If you require service or have any concerns regarding your rental equipment, please contact your Conerental Coordinator at +6016-227 9079.

While we do our best to pick up equipment promptly at the end of each rental term, scheduling issues or other unforeseen circumstances may cause delays. The equipment may not be picked up for several hours, days, or even possibly weeks after the scheduled pick-up time. In such cases, the customer is responsible for housing the equipment until it is picked up.

If you are not able to house the equipment or require that it be picked up from the job site before a designated date or time, you must notify your Conerental coordinator in advance.

You only need to call us if one of the following conditions applies:

- If you need the equipment for longer than your confirmed rental period, please call us at least 1 day in advance before the end of your rental period to arrange an extension.

- If it is not possible for us to pick up the equipment at the end of your rental due to locked gates or other accessibility issues, you will be charged for an additional rental day.

In most cases, yes. For complete details on our rental policies, please refer to the Terms & Conditions outlined in the provided Rental Agreement.

You may use the equipment for up to 24 hours through 10 AM on the following business day.

If you use the equipment for more than one (1) Day, you will be charged subsequently based on daily rate.

Yes, in most cases we are able to deliver the equipment the next day. Please do keep in mind that early morning delivery times fill up quickly and may not be available.

In some cases, if the equipment is available, and trucks are available, we can deliver on the same day.

One Day Rental = 24 hour period
One Week Rental = seven day period
One Month Rental = 28 day period

We always do our best to deliver the equipment at the pre-arranged time; however, due to traffic conditions, and other unforeseen circumstances, we do not guarantee delivery time.

If the equipment is delivered outside of a four-hour delivery window, please call us. If you have a specific time that the equipment must be delivered, please notify us in advance. Additional charges may apply.

No. The listed rental price does not include deposit or 50% and pickup and delivery charges.

Please call or email us for an exact quote based on your location or project site.

All the rental item have standard “Purchase Price” and in case the item damage, the customer will be charged the purchased price and the deposit will be minus from the total price. The rental charge will be charged as per the usage time period.